Error Code: [153:12] Login failed for Rest services!

Article ID: 54766

Article Type: Troubleshooting

Last Modified:

The REST API login fails.

Symptoms

The REST API login fails with the following error: Error Code: [153:12] Login``failed for Rest services! Please verify if the Username, Consumer Id, Consumer Secret combinations are correct. Status code: 400; Status message: Bad Request'

Resolution

Try one of the following resolutions:

  1. Verify that the Salesforce user name and the consumer secret are correct.
  2. Verify that the Salesforce user has the correct permissions. For more information, go to the Salesforce site, and then search for Why do users get the "Failed: Not approved for access" error message.
1 Commvault Way, Tinton Falls, NJ 07724 Sitemap | Legal Notices | Trademarks | Privacy Policy
Copyright © 2022 Commvault | All Rights Reserved.