"Found Empty bind ip list": A MongoDB node discovery operation fails

Article ID: 64418

Article Type: Troubleshooting

Last Modified:

A MongoDB node discovery operation fails with errors.

Symptoms

A MongoDB node discovery operation fails with the following errors in the cvd.log file:

25518 40a9 01/06 18:58:43 ### MongoDbIDA::MongoDbUtil::GetClientsForMongoIPs(2122) - Found Empty bind ip list
25518 40a9 01/06 18:58:43 ### MongoDbIDA::MongoDbUtil::Discover(1891) - Failed to get Commvault Client for mongod bound IPs from db
25518 40a9 01/06 18:58:43 ### MongoDbIDA::CClientBrowse::MachineBrowse(144) - retCode from Discover = -1

Causes

MongoDB server is not started with the bind_ip parameter.

Resolution

Restart the MongoDB server by providing the bind_ip parameter either in the config file or from the command line, and run the node discovery operation.

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