Article ID: 64418
Article Type: Troubleshooting
Last Modified:
A MongoDB node discovery operation fails with errors.
A MongoDB node discovery operation fails with the following errors in the cvd.log file:
25518 40a9 01/06 18:58:43 ### MongoDbIDA::MongoDbUtil::GetClientsForMongoIPs(2122) - Found Empty bind ip list
25518 40a9 01/06 18:58:43 ### MongoDbIDA::MongoDbUtil::Discover(1891) - Failed to get Commvault Client for mongod bound IPs from db
25518 40a9 01/06 18:58:43 ### MongoDbIDA::CClientBrowse::MachineBrowse(144) - retCode from Discover = -1
MongoDB server is not started with the bind_ip parameter.
Restart the MongoDB server by providing the bind_ip parameter either in the config file or from the command line, and run the node discovery operation.