Article ID: 67596
Article Type: Troubleshooting
Last Modified:
Performing a Salesforce restore operation that includes an object record with an inactive record owner produces an error.
The restore operation fails for a standard or custom object in Salesforce and the following error appears:
Custom_object__c record a0S3M000000DoGlUAK was not inserted. Error message: INACTIVE_OWNER_OR_USER:operation performed with inactive user [0053M000000ln0M] as owner of 01I3M0000008k25:--
The restore operation fails because an object record in Salesforce has an inactive record owner.
For more information, see Salesforce knowledge article 000334139.