FIELD_FILTER_VALIDATION_EXCEPTION

Attempting to restore an object record that has a field value that does not match a lookup field's filter criteria produces an error.

Symptoms

A  Salesforce restore operation does not run for a record with a field value that does not match a lookup field's filter criteria, and the following errors appear:

2021-06-15 09:28:49,522 ERROR [SalesforceConnector] 838748 restoreFailure(checkResults:268) - Custom_Object__c record a0F6M0000000291UAA was not inserted. Error message: FIELD_FILTER_VALIDATION_EXCEPTION:Value does not exist or does not match filter criteria.:Custom_Field__c --

Causes

A field value does not exist or does not match a lookup field's filter criteria.

Resolution

In Salesforce, modify the field value on the object record or change the filter criteria in Salesforce setup.

To change the filter criteria in Salesforce, do the following:

1. From Salesforce, go to Setup > Customize > Object > Fields.
2. Beside the lookup field referenced in the error message, click Field Label.
3. Click Edit > Show Filter Settings.
4. Change the filter criteria to allow for the object record to successfully update.
5. Click Save.

For more information, see Error 'FIELD_FILTER_VALIDATION_EXCEPTION' on lookup field update in the Salesforce Help.