Backup stalls for HANA SID that is mounted on the NFS mount point setup

Article ID: 69705

Article Type: Troubleshooting

Last Modified:

If the HANA SID is mounted on the NFS mount point setup, the backup stalls.

Symptoms

The backup stalls, and the following lines appear in the log file:

ClHanaAgent::getHANAHosts() - sdehana01  HDB|HDB_WORKER  GREEN ClHanaAgent::RunHanaSnapBackup() - hdbCmd=</usr/sap/EXH/HDB07/exe/hdbsql   -t -U BACKUP -d SYSTEMDB -C "Select DATABASE_NAME from M_DATABASES"> ClHanaAgent::RunHanaSnapBackup() - numRec=[2] ClHanaAgent::runPopenCmd() - Cmd=[/usr/sap/EXH/HDB07/exe/hdbsql   -t -U BACKUP -d SYSTEMDB -C "SELECT PATH,SUBPATH from M_DISKS where USAGE_TYPE='DATA'" 2>&1]

Causes

The backup stalls because the HANA SID is mounted on the NFS mount point setup.

Resolution

Fix the integrity of the volume on the NFS mount point setup, and then submit a new job for IntelliSnap backup.

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