Error Code [6:1158] WMI Query timed out while collecting system information for 1-Touch

Article ID: 76041

Article Type: Troubleshooting

Last Modified:

Windows FS backups become unresponsive because of a WMI Query.

Symptoms

Windows FS backups become unresponsive because of a WMI Query with the following error message:

Error Code [6:1158] WMI Query timed out while collecting system information for 1-Touch. Check if the WMI service is in a healthy state.




Causes

A WMI Query timed out.

Resolution

To increase the WMI Query timeout duration, configure the nWMIQueryTimeOut entity setting.

Procedure

Setting What to specify
Name nWMIQueryTimeOut
Entity Client
Value 1200

Related Topics Adding or Modifying an Additional Setting

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