Article ID: 53984
Article Type: Troubleshooting
Last Modified:
Storage policy copy creation is unsuccessful.
One or more of the following error messages might appear in the EvMgrS log:
### EvArchMgr::getCopyFailoverCandidates() - Datapath library [ ] Drive pool [N/A] Spare pool [N/A] cannot be used due to Media Agent [ ] license is not used or expired
### EvArchMgr::setArchiveGroupCopy() - Unsupported Data Path is given for storagePolicyId[ ] copyName[ ] mediaAgentId[ ] library [ ] drivePoolId[ ] SpareGroupId[ ], source copy's data path is MA attached library and user selected NAS attached library for destination copy which is not supported
### ::sendResponse() - FAILED [Unsupported data path selected for copy, source copy data path is MediaAgent attached library and selected data path for this copy is NAS attached library which is not supported.]
Cause 1:
On a storage policy, source copy using MediaAgent-based library and the destination copy using a NAS-based library is not supported.
Cause 2:
MediaAgent has expired license.
Cause 3:
User has insufficient capabilities to add the data path.
Resolution 1:
During destination storage policy copy creation, assign a non NAS-based library as a data path.
Resolution 2:
Check if the MediaAgent license is still valid. If not, apply valid license on the MediaAgent.
Resolution 3:
Check if user has the following capabilities associated with the storage policy.
See Managing User Groups for more information on assigning capabilities to user.
