Exception Occurred: System.BadImageFormatException

Article ID: CLD0003 The Exchange System Discovery Tool fails to run when using the 64-bit tool on a 32-bit operating system.

Symptom

The Exchange System Discovery Tool fails to begin collecting data, and the following error message is displayed:

"Exception Occurred: System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT:0x8007000B)"

Cause

You are running the 64-bit version of the Exchange System Discovery Tool on a computer installed with a 32-bit operating system.

Resolution

Download the 32-bit version of Exchange System Discovery Tool from the Cloud Services website and use it to collect data. For instructions, see Exchange System Discovery Tool - Collecting Data.