Error code 32:406 License to use Cloud Storage is not available

Article ID: CLD0008 Attempts to backup to Cloud library fail indicating license incorrect or not available.

Symptom

EventViewer shows error similar to:

Error Code: [32:406] Description: Library [], MediaAgent [], Drive Pool [], Media[]: License to use Cloud Storage is not available. Advice: Please contact your vendor's support hotline to purchase this license. Source: [] Process: JobManager

Cause

If license does not exist, purchase license from cloudl vendor.

If license does exist, most likely cause is license information entered incorrectly or incorrectly configured mountpaths.

Resolution

Confirm/Re-enter license information.

Comfirm/Re-enter Mountpath information. In somes cases you may need to remove the Cloud library from the MediaAgent and readd with correct information.