Retention settings for Failed or Killed Jobs

Article ID: DA0001 Retention settings for Failed or Killed Jobs

Question

Retention settings for Failed or Killed Jobs

Answer

A failed or killed job is considered “invalid” data by Commvault software. Invalid data will not be Auxiliary Copied. If a backup job is failed or killed before the index cache phase completes, the data cannot be browsed. The only method to recover invalid data from the primary copy is to use the “Restore by Jobs” method and select the option to include Failed or Killed jobs. 

A failed or killed job is also considered a retention variant. Regardless of the Primary Copy retention value setting, failed or killed jobs as well as their associated job history will be aged off in 90 days by default. You can change this retention time by modifing a parameter value in Data Aging tab of the Control Panel’s Media Management Configuration applet.  The parameter is Days to keep the failed/killed backup job and other job histories.

The parameter applies to failed or killed backup jobs and other job histories such as:

•Aux Copy Jobs

•Stub Recall jobs

•Jobs that failed to start

•Replication backup jobs

•Non-archive restore jobs