Error code: 82:129 The job is pending because the remote end has closed network connection unexpectedly
Article ID: DD0002 Backup job starts and status changes from running to pending with network connection error.
Job displays Error Code 82:129 The job is pending because the remote end has closed network connection unexpectedly
CVD.log states: “StartCVDMessageHandlerThread(): socket 8. Dropped. Error: Process PID ##### is not Alive. Failed to stop all pipelines for Job, JobID ####”.
Cvlaunchd.log on Client says: “..\Simpana\iDataAgent\FSBack terminated due to signal 11 socket send failed: broken pipe”.
No Firewall enabled. No name resolution issues. Client on same patch level as CommServe server.
Deduplication signature database on client is corrupted.
1.Navigate to …\Simpana\iDataAgent\jobResults\CV_CLDB. Subdirectories under \CV_CLDB\ are jobs which contain dedupe data.
2.Open each subdirectory and verify the State.xml file has content. If State.xml is empty, move entire subdirectory to a temporary directory. Rerun the broken backup job. It will recreate the subdirectory with all contents.