Error Code: 32:418 Deduplication DB access path [ ] on MediaAgent [ ] is offline/full
Article ID: DD0013 Job goes to waiting state when Deduplication Database host volume is full.
The backup job goes into Waiting state with the following error message:
Error Code: [32:418] Description: DeDuplication DB access path [ ] on MediaAgent [ ] is offline for Storage Policy Copy [ ]. Offline Reason: Disk is full. Source: prodcs, Process: JobManager
The error message appears when there is insufficient free space on volume hosting the DDB.
- Move or remove data from DDB host volume to have minimum space specified in the Minimum Free Space (MB) on Deduplication tab - Copy Properties dialog box.
If minimum free space cannot be achieved, either move the DDB or replace the volume with a larger volume.
- Resume the backup job.