Deduplication Database on MediaAgent [ ] Path [ ] is found offline within last [10] hours

Article ID: 53938

Article Type: Troubleshooting

Last Modified:

A backup or Auxiliary Copy job goes to Waiting state for a long period of time with an error message

Symptoms

Backup or Auxiliary Copy job goes to Waiting state with the following error message:

Deduplication Database on MediaAgent [ ] Path [ ] is found offline within last [ ] hours. Backups/Auxcopy may not be running to this partition.

Causes

The error message appears when one of the partition:

Resolution

To continue the client backups, perform the following depending upon the issues in your environment:

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