Error Code 82:163 Client encountered an error while communicating SIDB-Engine
Article ID: DD0018 Backup operation fails after name change operation
Backup job fails with the following error message:
Error Code: [82:163] Description: Client encountered an error while communicating SIDB-Engine.
Name change operation was performed on the CommServe, MediaAgent, or client.
To resolve this issue:
- Log on to CommServe
- Click the Start button on the Windows task bar and then click All Programs.
- Go to Commvault > Process Manager.
- Click the Services tab.
- Right-click Commvault Communications Service and then click Restart.
- The backup job will automatically continue after restarting the services.