Error Code 30:388 Failed to start backup on agent

Article ID: DP0001 Backup job fails to start

Symptom

Eventviewer shows:

Error Code 30:388 Failed to start backup on agent [Client]

May be accompanied by other errors.

Cause

Various.  Most common cause is communication failure due to firewall, network congestion, or services not started on client.

Resolution

Investigate other accompanying error codes for any further details.

Run Readiness check on Client to confirm communication and services.