Browsing Shows Incorrect Folder Sizes

Article ID: IND0003 Folder sizes may be reported incorrectly through upgraded MediaAgents

Symptom

Folder sizes are incorrect for the data being browsed, when using a MediaAgent that was upgraded from Version 9 software to Version 11 software.

Resolution

Run a full backup or synthetic full backup for clients that use the upgraded MediaAgent. Once complete, folder sizes will display correctly in browse results.