A backup job is Pending with the error code 82:156

Article ID: IND0005 A backup job is in the Pending state, with the Error code 82:156. The description indicates "The destination encountered an error while processing the data from the source."

Symptom

A backup job has gone into Pending state with an error code of 82:156. The error description indicates, "The destination encountered an error while processing the data from the source."

Cause

This can happen when the Index Directory is not accessible.

Resolution

Follow these steps

  1. Check to see whether the Index Directory path exists and is accessible. If not, change the path (see Moving the Index Directory) or do whatever is required to make it accessible.
  2. Verify that read and write permissions allow the required access levels to the Index Directory. If not, correct the permissions.