Article ID: 54124
Article Type: Troubleshooting
Last Modified:
The Microsoft SQL Server fails to install during the CommServe installation because the installation program could not find log files associated with the SQL Server.
During the CommServe installation, the installation of the Microsoft SQL Server software fails and reports the following error:
Setup failed to locate the log file associated with the silent install of SQL Server at the location: C:\Program files\Microsoft SQL Server\110\Setup Bootstrap\Log\summary.txt
A 32-bit version of the Microsoft SQL Server software was preinstalled on the CommServe computer.
To resume the installation of the CommServe and Microsoft SQL Sever, move all the SQL Server log files to the C:\Program Files (x86)\Microsoft SQL Server\110\Setup Bootstrap\LOG directory.