Article ID: 54127
Article Type: Troubleshooting
Last Modified:
When you use the CommCell Console to install the software on a remote computer, the installation job might give a failure message.
The remote installation might fail with the following error message:
Install Software Failed.
You provided the IPv6 address of the remote computer as the host name.
Run the installation again. When prompted in the installation wizard, specify the fully qualified domain or IPv4 address of the remote computer as the host name.