Windows Error Code [68:184] Failed to install File System Core Package on client

When you install the File System Core package on a Windows computer, the installation might fail.

Symptoms

The installation of the File System Core package might fail with the following error message:

Failed to install File System Core Package on client.

Causes

This error occurs for one of the following reasons:

• The installation failed due to insufficient disk space on the computer.
• If you performed the installation from the CommCell Console on a Windows 2008 R2 or a Windows 7 computer, the installation failed because the CommServe was not updated with the latest service pack.

Resolution

Depending on the cause, apply one of the following solutions:

Solution 1

If the computer does not have enough disk space, clean up the disk from non-used data and programs, and then retry the installation.

Solution 2

If the CommServe does not have the latest service pack, download and install the latest service pack on the CommServe computer, and then retry the installation.