Setup failed to install Microsoft .NET Framework v4.0.030319.1

Article ID: INS0014 The Commvault software installation program failed to install .NET Framework 4.0 on Windows XP and Windows Server 2003 computers.

Symptom

During the installation of Commvault software, you might see the following error:

Setup failed to install Microsoft .NET Framework v4.0.030319.1.

Cause

The Windows Imaging Component (WIC) is not installed on the computer.

Resolution

  1. Install the Windows Imaging Component from the Microsoft website.
  2. Reboot the computer, and then retry the installation.