Article ID: 53889
Article Type: Troubleshooting
Last Modified:
In older versions of Linux [Redhat Version < 6 and SuSe < 11] lnDMhook fails to load from Commvault Base folder. Hence, fails to trigger persistent recovery.
Recalls are not getting triggered as lnDMhook fails to load from Commvault Base folder
Extract from cvlndmhook.log:
10/01 15:33:58 MainEntryPoint() - Logging level: [1].
10/01 15:34:52 MainEntryPoint() - Logging level: [1].
10/01 15:35:38 EMHandlerProc() - Found a stub in note: [0x0000110e]. Open note flags: [0x02000176]. Recalling note....
10/01 15:35:38 RecallNote() - Error: unable to obtain hook actual DLL: [/opt/simpana/Base/liblndmhookactual.so] from Galaxy.
10/01 15:40:56 MainEntryPoint() - Logging level: [1].
Workaround:
export LD_LIBRARY_PATH=
restart domino server
create simpana.conf with entry. Copy this file to /etc/ld.so.conf.d directory.
run /sbin/ldconfig
restart domino server