After upgrading clients to Mac OS X v10.11.x, certain Commvault command-line utilities are not available

Article ID: MAC0003 After a Macintosh client is upgraded to Mac OS X v10.11.x, certain Commvault command-line utilities are not available.

Symptom

When you run the command cvpkchg on the Macintosh client, you might see the following error message:

-bash: /usr/local/bin/cvpkchg: No such file or directory

You will see a similar error message for the cvpkgrm and cvpgcheck commands.

Cause

By default, Commvault installs copies of command-line utilities to system folders that are globally accessible.

Mac OS X 10.11 prevents non-Macintosh utitlities from being installed on certain globally accessible system folders. In some cases, remote installations of Service Packs 10, 11, or 12 might not copy the command-line utilities to a non-restricted directory.

Resolution

You can run the command-line utilities from the Commvault installation directory by using the full path. For example:

  • Installation_Directory/cvpkgrm
  • Installation_Directory/installer/cvpkgchg
  • Installation_Directory/installer/cvpkgcheck