Error Code 32:406 License for DDO is not available

Article ID: MM0006 Data Protection Job goes to waiting/pending state because of inability to access storage path or media.

Symptom

Error Code: [32:406] License for DDO is not available: Library [XXXXXXX], MediaAgent [XXXXXXXX], Drive Pool [DrivePool(XXXXXXXX)], Media[]:Please contact your vendor's support hotline to purchase this license: Source: Process:

Cause

Number of DDO (Disk Library) licenses exceeded.

Resolution

Review Disk Libary License Usage.

CommCell Console->Tools->License Administration->License Details

License type: Disk Library Connector (DDO)

Contact your vendor's support hotline to open an Incident Report if the license appears to be OK and this error is appearing incorrectly , Otherwise contact your vendor's support hotline or your software account manager to purchase additional licenses.