Article ID: 53901
Article Type: Troubleshooting
Last Modified:
Detection operation fails for tape library attached to Windows Server 2003 host
Condition may exist when certain Windows updates and service packs are installed on Windows Server 2003 MediaAgents. Updates cause detection of tape libraries to fail.
This issue occurs because of a logic error in the Storport.sys process that prevents the driver from returning the correct data for SCSI bus 8.
Apply the Windows hot fix as described in the following Microsoft Knowledge Base article:
"Error returned by the IOCTL_SCSI_GET_INQUIRY_DATA operation on a Windows Server 2003-based computer: 'STATUS_INVALID_DEVICE_REQUEST'",http://support.microsoft.com/kb/943545/en-us