Command line does not return to the prompt during an export operation

Article ID: MM0029 Exporting media using qcommand appears unresponsive when exporting a large number of media.

Symptom

When the qmedia export qcommand is run, the command line takes a long time to return to the prompt, or the command line seems to become unresponsive.

Cause

Teh qcommand "qmedia export"  is a synchronous command meaning the command line returns to the prompt only after the export operation is complete and the media has been removed from the library. When a large number of media are exported, the export operation can take a long time to complete.

Resolution

  1. On the ribbon in the CommCell Console, click the Storage tab, and then click Media Management.

    The Media Management Configuration dialog box appears.

  2. On the Service Configuration tab, set the Allow export request through commandline to succeed without waiting for media being removed from library option to 1.
  3. Click OK.

    The next time you run a qmedia export operation, the command line returns to the prompt after you run the qcommand. However, the export operation might still take time to complete.