Error Code 13:138 Operating System could not find the path specified

Article ID: 53925

Article Type: Troubleshooting

Last Modified:

Data Verification job shows error code 13:138 and status of completed with one or more errors.

Symptoms

Data Verification Job displays the following error message in the Job History.

ERROR CODE [13:138]: Error occurred while processing chunk [ ] in media [ ], at the time of error in library [ ] and mount path [ ], for storage policy [ ] copy [ ] MediaAgent [ ]: Backup job [ ]. Operating System could not find the path specified.
Source: [ ], Process: AuxCopyMgr

Causes

This error may occur if Data Verification job runs at the same time as Data Aging job that prunes and ages all the sames jobs being verified.

Resolution

Do not schedule Data Verification jobs to run concurrently with Data Aging jobs.

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