Library is marked offline after turning Off then On

Article ID: 53974

Article Type: Troubleshooting

Last Modified:

Library is not detected by OS after cycling power

Symptoms

Library status is marked offline after power to the library has been recycled.  Library does not appear in device list.

Causes

This happens especially in Windows 2000, where the operating system automatically detects that the device is disconnected and therefore removes it from the device list.

Resolution

Redetect the device from the Operating System. In some situations, you may have to reboot the computer to successfully redetect the device.

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