Error Code: 19:857 Cloud Storage Archive Recall Workflow Deployment Error

Article ID: MM0072 The Cloud Storage Archive Recall workflow fails to execute.

Symptom

The Cloud Storage Archive Recall workflow fails to execute with a Job Pending Reason (JPR) similar to the following:

Error Code: [19:857]
Description: Please deploy the workflow before retrying.
Source: , Process: Workflow

 

Cause

An older version of the workflow is currently deployed.

Resolution

To verify that the most version of the workflow is deployed, complete the following steps:

  1. From the CommCell Browser, go to the Workflows node.
  2. In the right pane, locate the Cloud Storage Archive Recall workflow.
  3. Verify that the version numbers displayed under the Version column and the Deployed on column are the same.

If the version numbers are not the same, then re-deploy the workflow. For more information, see Deploying a Workflow.