Article ID: 54262
Article Type: Troubleshooting
Last Modified:
A MySQL block-level restore operation fails
A MySQL restore operation fails with the following error in the MYSQLBLOCKRESTORE.log file:
61595 f09b 10/17 22:21:15 243425 MySqlBlockRetores::CreateNewMySqlServer() - pi.getString failed to get sAdvancedStartServerOptions value 61595 f09b 10/17 22:21:15 243425 MySqlBlockRetores::CreateNewMySqlServer() - New server cmd [/usr/bin/mysqld_safe --datadir=/opt/commvault/MediaAgent/SnapVolumeMounts/SnapMnt_1_2_230562_14_3803/ --socket=/mysql/mysql.sock --port=0 --pid-file=/mysql/my2_243425.pid --log-error=/mysql/mysql_243425.log --log-bin ] 29637 73c5 06/22 17:35:39 303130 MySqlBlockRetores::checkStatus() - Failed to start Auxillay server
The MySQL block-level restore job cannot connect to the computer from where you are trying to perform the restore operation.
To resolve this problem, complete the following steps: