"All phases were skipped": A Log File Backup Job Fails to Start

Article ID: MSQL0010 A MySQL or PostgreSQL log file backup job fails to start


A log file backup job fails to start. The following error message is displayed in the CommCell Console:

All phases were skipped for backup job [2053912]. Please check if proper content is configured for backup.


During the backup copy operation, snapshot data was not copied to a media or a tape.


To resolve this problem, use one of the following methods:

  • Run a backup copy job from a storage policy:
    1. From the CommCell Browser, expand Policies > Storage Policies > storage_policy.
    2. Right-click storage_policy, and then click All Tasks > Run Backup Copy.

      The Backup Copy dialog box appears.

    3. On the Backup Copy Options tab, select the options that you want to use for the backup copy job, and then click OK.
  • Disable a backup copy for a specific job:
    1. Right-click a storage policy that contains ##_DOC_INTELLISNAP_## backup jobs, and then click View Jobs.
    2. Right-click the job that you want to disable, and then click Do not Backup Copy.