Article ID: 54349
Article Type: Troubleshooting
Last Modified:
An instance creation operation fails on MariaDB 10.0.32 server.
A MySQL instance creation operation fails with the following error in the MySqlBrowseAgent.log file:
12429 308d 10/23 05:27:47 140037726736624 MySqlBrowseAgent::DoBrowse() - MySql Server : mysqlappvm1_3317, sa user: abc sock/port: /mariaDB/mariadb-10.0.32-linux-x86_64/data/mysql.sock 12429 308d 10/23 05:27:47 140037726736624 MySqlBrowseAgent::DoBrowse() - Starting here 12429 308d 10/23 05:27:47 140037726736624 GetMySqlInfoExt::sslConnect() - Getting ssl params 12429 308d 10/23 05:27:47 140037726736624 GetMySqlInfoExt::Init() - MySqlInterface::LoadAndInitialize() failed:Malformed packet Failed to execute mysql_real_connect 12429 308d 10/23 05:27:47 140037726736624 MySqlBrowseAgent::DoBrowse() - Cannot Initialize GetMySqlInfo Object 12429 308d 10/23 05:27:47 140037726736624 Main() - DoBrowse() failed 12429 308d 10/23 05:27:47 140037726736624 MySqlBrowseAgent::~MySqlBrowseAgent() - Removing [/opt/commvault/Base/Temp/galaxy_bkp_mycnf_1508750867_1508750867.cnf] 12702 319e 10/23 05:37:01 ### skipFS::SetFSCacheEnabled(667) - FSType cache is enabled
The libmysqlclient.so file that is packaged with the Commvault software is not compatible with MariaDB server.
To resolve this problem, use one of the following methods:
Additional setting | Value |
---|---|
Name | sLibPath |
Category | MySQL |
Type | STRING |
Value | The absolute path of the libmysqlclient.so file Example: /usr/lib64/libmysqlclient.so.18 |