"Exception of Type Cobalt.ErrorException": A SharePoint 2013 Document Backup Operation Fails

Article ID: SP0004 A SharePoint 2013 document backup operation fails.

Symptom

The first SharePoint 2013 document backup operation that you perform fails with the following error message:

"Exception of type Cobalt.ErrorException"

Cause

Th operation fails because, by default, the first SharePoint 2013 document backup operation that you perform attempts to create a SQL database snapshot, but the backup operation is unable to complete the snapshot operation.

Resolution

To resolve this problem, complete the following steps.

For information about how to modify an additional setting from the CommCell Console, see Adding or Modifying an Additional Setting.

  1. Disable the bUseSQLSnapshot additional setting by changing its value to 0 (zero).
  2. Run the SharePoint 2013 document backup operation again.