An Install Operation of the SharePoint Storage Manager Agent Fails

Article ID: SP0016 An install operation of the SharePoint Storage Manager Agent fails.

Symptom

An install operation of the SharePoint Storage Manager Agent fails. The SharePoint Server Agent is installed on all front-end web servers in the farm.

Cause

The install operation fails because an inconsistency exists in the Global Assembly Cache (GAC) across all the front-end web servers.

Resolution

Connect to the front-end web servers in the farm and uninstall CVManagedLogger from the GAC by completing the following steps:

  1. Log on to the SharePoint Server with administrative privileges.
  2. Open the Command Prompt window.
  3. Change the directory to the /Base folder, and then type the following command:
CVGACUtil.exe /u CVManagedLogger

For alternative methods to uninstall CVManagedLogger, see How to Uninstall an Assembly from the GAC.