Error Code 32:392 Snap not present

Article ID: UFS0001 Backup copy job from Snapshot fails to run with Device Not Ready error


Backup copy job fails to run with the following error:

Error Code: [32:392]
Description: Device is not ready: [Snap not present, possibly got deleted during reboot. Unpick snap and retry backup copy. Error {syscall stat for device name[/dev/cvbf/cvnv_5735402491249]failing with error code ENOENT (MM.60609)}]


Snapshot is corrupted or deleted prior to the backup copy job.


You need to prevent the backup copy job from running on the corrupt or deleted snapshot and then take a new snapshot.

Follow these steps to prevent the backup copy job from running:

  1. From the CommCell Browser, expand Policies | Storage Policies | <Storage_Policy>.
  2. Right-click the Primary copy, point to View, and then click Jobs.
  3. Right-click the snap job and click Prevent Copy.