Browse from subclient level with default copy precedence shows no items.

Article ID: UFS0003 Browse from subclient level with default copy precedence or with a copy precedence of 1 shows no items

Symptom

Browse from subclient level with default copy precedence displays the following error in the result window:

"There are no items to show in this view."

 

Cause

When you perform a browse from subclient level with default copy precedence (or with a copy precedence of 1) without enabling metadata collection, the software tries to browse from snap copy, if it exists; live browse is not supported from snap copy. 

Resolution

To browse from the tape copy, use the following steps:

  1. From the CommCell Browser, expand to Client Computers | Client | File System | defaultBackupSet.
  2. Right-click the Subclient, and then click Browse and Restore.
  3. In the Browse and Restore Options dialog box, on the Advanced Options tab, select the Browse from copy precedence check box and specify 2 .