OnePass data recall fails for UNIX clients

Article ID: UFSOP0001 OnePass stub recall fails for UNIX clients

Symptom

Recall of data fails to replace the stub.

Cause

When data is archived, a .cxfs_restore directory is automatically created on the archived data's source mount point. The .cxfs_restore directory is used to temporarily hold files during the recall process.

Failure to recall a file may be because the user executing recall does not have write permissions to the .cxfs_restore directory. 

Resolution

To set the write permission on the .cxfs_restore directory, do one of the following and restart Commvault services on the client:

  • Configure UNIX file-level user permissions for all users.

# chmod 777 .cxfs_restore

  • Configure individual user permissions using the Access Control Lists (ACLs) editor.

# acledit .cxfs_restore

Examples

  • To give permissions to user groups, g2 and g3, on AIX, edit the .cxfs_restore permissions as follows:

    # acledit .cxfs_restore

    *

    * ACL_type   AIXC

    *

    attributes:

    base permissions

        owner(root):  rwx

        group(system):  r-x

        others:  r-x

    extended permissions

        enabled

        permit   rw-     g:g2,g:g3

  • To give permissions to individual users, u2 and u3, on AIX:

    # acledit .cxfs_restore

    *

    * ACL_type   AIXC

    *

    attributes:

    base permissions

        owner(root):  rwx

        group(system):  r-x

        others:  r-x

    extended permissions

        enabled

        permit   rw-     u:u2,u:u3