Article ID: 53941
Article Type: Troubleshooting
Last Modified:
When a backup operation is performed using HotAdd mode, virtual machines (VMs) that reside on NFS storage might stop responding during a snapshot removal operation.
When a backup is performed using HotAdd mode for VMs residing on NFS storage, target VMs become unresponsive for 30 seconds and removing snapshots takes a long time.
This is a known VMware issue that occurs with VMs on NFSv3 storage when the target virtual machine and the backup appliance reside on different hosts.
The issue is with NFSv3 locking mechanism and how it is implemented in VMware products. NFSv4 solves issues with locking.
To resolve this issue, take one of the following actions:
For Best Practices using NFS datastores: