Potential access to Commvault data through external search websites

Article ID: WEB0007 Archived emails and public shared files might be accessible through external search websites.

Symptom

Links to archived emails and public shared files are displayed in the search results of external search websites, such as Microsoft Bing and Yahoo! Search.

Cause

If links to archived emails or public shares are posted on public websites, then the linked pages are indexed by external search engines, such as Bing and Yahoo.

When you search using relevant keywords, the search websites display the linked pages in the search results.

Resolution

To resolve this issue, Commvault provides the following hotfixes for V10 and V11:

  • For V11 Service Pack 5, 6, and 7, install the hotfix pack dated May 11th or later for the Service Pack.
  • For V10 Service Pack 15, install hotfixes 27, 28, 29, 32, and 33.
  • For V10 Service Pack 14, install hotfixes 64, 65, 66, 67, and 68.
  • For V10 Service Pack 13, install hotfixes 25, 26, 27, 28, and 29.

You can download V11 hotfix packs from Commvault Store and V10 hotfixes from the Download Center.