Apache Tomcat Is Consuming Too Much Memory

Article ID: WEB0008 Apache Tomcat is consuming too much memory and is affecting the performance of other Commvault operations.

Symptom

The Web Console computer is unresponsive.

Resolution

  1. On the Web Console computer, go to software_installation_path/Apache/bin and run the following command:

    start tomcat6w //ES//GXTomcatInstance001

    The Commvault Tomcat Service Properties dialog box appears.

  2. On the Java tab, in the Maximum memory pool box, set the memory to no more than one-eighth (12.5 percent) of the total memory on the computer.
  3. Click OK.
  4. Restart the Tomcat services on the Web Console computer.