Error :17:155 Volume Shadow Copy Service (VSS) shadow copy creation fails on Windows clients due to insufficient physical space
Article ID: 54171
Article Type: Troubleshooting
Last Modified:
On Windows computers, Volume Shadow Copy Service (VSS) shadow copy creation fails.
Symptoms
On Windows computers, Volume Shadow Copy Service (VSS) shadow copy creation fails with the following error message: There was insufficient physical space to create the shadow copy which is required for a system state backup. Please try increasing the maximum size limit used to store shadow copies of the according volume. If the error remains, extend the physical volume or switch to a larger volume to store the shadow copies.
The backup job may fail with the following error or similar: [17:155] there was insufficient physical space to create the shadow copy which is required for a system state backup
Causes
The size of the shadow copy storage area on the volume is not large enough to store data for shadow copies or the free physical space of the volume is less.
Resolution
- For volumes that are smaller than 500 MB, VSS requires 32 MB of free space.
- For volumes that are larger than 500 MB, VSS requires 320 MB of free space.
- Increase the maximum size limit of the volume required used to store the shadow copies. If you still see the error message, extend the physical volume or switch to a larger volume to store the shadow copies.
- To find the volume that has the problem, see Microsoft article [Error Code 17:55 Failed to create a VSS snapshot and it is required in order to run a system state backup. Failing the scan. [Detailed solution]] (https://infotechfusion.wordpress.com/corporate-products-for-enterprise/commvault-backup/10-error-code-1755-failed-to-create-a-vss-snapshot-and-it-is-required-in-order-to-run-a-system-state-backup-failing-the-scan/)
