CVD crashes after CV11 SP10 install with error “Faulting application name: cvd.exe, version: 11.100.0.461 - 180115-259 CVLT::0056028815

Article ID: WFS0019 User-mode APC is causing the CVD.EXE to crash when an alertable wait is issued as a result of call to getaddrinfo API.

Symptom

After installtion of CV11 SP10 on Windows 7 laptop, client was unable to maintain CVD services in running state. After service starrt, CVD makes couple of getaddrinfo() calls without issues but subsequently crashes after sometime.

Cause

Clients had Beyond Trust, a privileged identity management and vulnerability management product installed. Calls to Beyond Trust's PRIVMAN.SYS in the current call stack caused the CVD  service crash.

Resolution

If you have Beyond Trust software try disabling that software.