Error Code 62:715 INCOMPATIBLE_MEDIUM_INSTALLED

Article ID: 53899

Article Type: Troubleshooting

Last Modified:

When mounting a media for a Backup or Auxiliary Copy operation the error message shown appears.

Symptoms

Backup operation fails with the error messageL

Error Code 62:715 :
INCOMPATIBLE_MEDIUM_INSTALLED. SCSI Error - ASC[0x30], ASCQ[0x00]

The Auxiliary Copy operation fails with one of the following error messages.

Error Code 32:23:
Failed to mount media with barcode [...], side [...], into drive [...], in library [...] on MediaAgent [...].

Error Code 64:232:
Move Media From Slot To Drive

Causes

  1. The media attempting to be loaded into a drive is not a compatible media type for the drive type or it is loaded into the wrong drive type.
  2. If the wrong barcode is being used for the media. The media is rejected because the wrong media type is loaded into a drive. For example if an LTO1 tape has a LTO3 barcode, for example L3 extension instead of L1. (Applies to LT0x media)
  3. There may be media in the wrong scratch pool and an attempt was made to load this media into the wrong drive type. For example if an LTO3 tape was put into an LTO1 scratch pool to be used by an Ultrium1 Drivepool. (Applies to all LT0x media)

Resolution

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