Article ID: 53983
Article Type: Troubleshooting
Last Modified:
PDF attachments to reports in languages other than English will appear corrupt
Users emailing reports in languages other than English noticed the attachment was not PDF and unreadable. Reports are created correctly. Only the corrupt attachment issue appears for all non-English languages.
This is a known issue with Microsoft .Net 4.0.
See Microsoft KB article 2402064 - An email message attachment name that contains non-ASCII characters and is longer than 41 UTF-8 encoded bytes is encoded two times before transmission in an application that is compiled for the .NET Framework 4