Article ID: 54134
Article Type: Troubleshooting
Last Modified:
The Exchange System Discovery Tool fails to run when using the 64-bit tool on a 32-bit operating system.
The Exchange System Discovery Tool fails to begin collecting data, and the following error message is displayed:
"Exception Occurred: System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT:0x8007000B)"
You are running the 64-bit version of the Exchange System Discovery Tool on a computer installed with a 32-bit operating system.
Download the 32-bit version of Exchange System Discovery Tool from the Cloud Services website and use it to collect data. For instructions, see Exchange System Discovery Tool - Collecting Data.