Article ID: 54400
Article Type: Troubleshooting
Last Modified:
After you install a new Java version and then attempt to access the CommCell Console using the Java Web Start application, a Java deprecation warning appears.
After you install a new Java version and then attempt to access the CommCell Console using the Java Web Start application, the following Java deprecation warning appears:
Java Web Start and Java Plug-in are deprecated
Name: Commcell Console Publisher: Commvault Systems, Inc. Location: http://CommServeHostName
Java Web Start and the Java Plug-in are deprecated and will be considered for removal in a future Java release. Please contact the developer of this content "Commvault Systems, Inc." and request an update for this program.
Java Web Start and Java Plug-in are deprecated.
Close the warning message.
As described in the Oracle Java SE Support Roadmap web page, Oracle will continue to provide public updates and auto updates of Java "until at least the end of January 2019 for Commercial Users". After that time, Java Web Start and the Java Plug-in will be removed.
Commvault users will be able to access the CommCell Console using the Web Start application with Java 10 up until the end of January 2019, and the Java deprecation warning will appear during that time. After January 2019, Commvault users will not be able to access the CommCell Console using the Web Start application with Java 11.
After January 2019, Commvault users can access the CommCell Console by using one of the following two methods: