Error Code: [30:314] Job Manager Issued Job Termination during [ ] phase, backup operation failed

Article ID: 54416

Article Type: Troubleshooting

Last Modified:

SQL Server client transaction log backup fails.

Symptoms

SQL Server client transaction log backup fails or is suspended and restarts. The restart attempt will fail instantly with error:

Error Code: 30:314 - JobManager issued a job termination during [ ] phase.

([ ] Phase type may be either Full or Differential.)

Causes

This is a known issue in V10. If the job fails for any reason, all subsequent retries will fail with "Job Manager Issued Job Termination during [] phase."

Resolution

For Version 10 SP 15, contact customer support to Install Update 154 (Form 20987). Otherwise, upgrade SQL Agent, MediaAgent, and CommServe  to the latest Version 11 Service Pack level (SP 8 at a minimum.)

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