Error Code: [153:3] Salesforce User Does Not Have Permission to Perform Backup and Recovery Operations

Article ID: 54440

Article Type: Troubleshooting

Last Modified:

A Salesforce backup operation or a Salesforce recovery operation fails because the Salesforce user does not have the permissions needed to perform the operations.


Backup jobs and restore jobs fail.


Best Practice: The Salesforce user who performs the backup operations and the restore operations has a system administrator profile.

If you cannot provide a user who has a system administrator profile, you can create a profile in Salesforce that contains the following individual permissions.

Important: Some data might not be backed up due to Salesforce restrictions.

Permissions Needed for Backup Operations Profile settings:

User Settings:

If you need to backup Salesforce metadata, you need the following additional permissions:

Permissions Needed for Restore Operations

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