Article ID: 54462
Article Type: Troubleshooting
Last Modified:
Auxiliary Copy or Restore job goes pending or fails when unable to read media.
Log entries similar to:
62:469 Data read from media appears to be invalid.
13;127 Error occurred while processing chunk [###] in media [###] for storage policy [###] copy [###]: data read from media appears to be corrupted
40:32 Data from the media is unreadable.
Unbuffered I/O being used.
Network low throughput issue.
Possible data corruption on mount path.
Disable unbuffered I/O on the mount path.
Create a one-way direct connection network setting between client and MediaAgent. See documentation.
Check for any disk issues/Anti Virus/ Defrag.