Unknown user permission: ManageSandboxes error

Article ID: 54767

Article Type: Troubleshooting

Last Modified:

There is an unknown user permission error in a metadata Salesforce restore operation that includes user profiles.


When you perform a metadata restore operation that includes restoring user profiles, the following error might occur: Unknown user permission: ManageSandboxes error


Verify that the destination sandbox licenses match the production licenses:

  1. Sign in to Salesforce with a Salesforce administrator account.
  2. In the upper right of the page, click Setup > Company Profile > Company Information.
  3. Click Match Production Licenses.
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